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User Experience 

User Experience Certified Ambassador  (UXCA)

UXCA Syllabus (coming soon)
UXCA Sample Exam (Coming Soon)
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Training

Get prepared to become a
User Experience Certified Ambassador (UXCA)

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Certification Exam

Get UXU-UXCA certified!

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Accreditation Support

We will be happy to support you becoming UXU recognized.

UX United - User Experience Certified Ambassador  (UXU - UXCA) 

If you want to become a true user experience ambassador, then you are in the right place. During this 3 day training you will learn everything you need to know to start or enhance your user experience career.

 

What you will learn?

Day 1

  • The fundamentals of user experience (UX), usability, accessibility (a11y) and the impact of this when users interact with software.

  • The relation of UX, usability, accessibility to customer experience (CX).

  • Usability reviews: what are they, why, and when should they be conducted effectively.

 

Day 2

  • Usability testing: what is it, why, and when you should do it and how is it done effectively.

  • Discover the creation of usability test plans and task scenarios.

  • Gain findings and insights that can help you improve your software.

 

Day 3

  • Bring the learned knowledge of the previous days together as parts of a whole.

  • Useful resources and tools that are best practices to propel your career as an “UX Ambassador” to the next level.

  • Taking and discussing the 40-question practice exam to prepare for the UXU - UX Certified Ambassador (UXCA) exam.

 

After this training, you…

  • know what user experience, usability, and accessibility is;

  • know how UX, usability, accessibility is related to customer experience;

  • know the international standards for UX, usability, and accessibility;

  • know what user personas and archetypes are, why you use them within UX, and how;

  • know what you can learn from heuristic evaluations and usability testing, and how this improves software;

  • are able to conduct heuristic evaluations;

  • know what to test and when in different project stages;

  • are able to write a usability test plan and user task scenarios that are part of this plan;

  • are able to conduct usability tests;

  • can define findings and conclusions from observations;

  • know how to communicate usability findings to stakeholders.

 

Who should attend?

This training is perfect for you if you are interested in user experience (UX) and/or if you are involved in the creation or improvement of software (for example, a website or an application).

For example, if you want to become, or you are, a UX designer, UX researcher, developer, tester, QA professional, conversion specialist, product owner, e-commerce professional, online marketing professional, a consultant or anyone looking to improve the overall quality and user experience of their software.

 

Unique benefits:

  • Professional recognized trainers with proven track record in the field of UX, usability and accessibility.

  • Globally recognized certificate.

  • Learning by doing with hands-on exercises that have been created by global experts.

Prerequisites:

UXCA has been designed for everyone who wants to know more about user experience and how to make their software products (e.g., website, webshops & application) more usable and desirable for their customers.

This course is recommended for: 

  • UX Designers, Visual Designers, Researchers

  • Product Owners, Product Manager, Quality Managers

  • Developers, Decision Makers, Marketeers

How can User Experience United support you?